FAQ

Trouble registering older versions of Replay Music
Older versions of Replay Music (version 6 and older) may not be able to access our registration server to activate the program. Updating to a newer version ...
Fri, 12 Jan, 2018 at 1:54 PM
Could not load Library: Failed to find or load the registered .Net Framework Data Provider
The Data Provider we use is our apps is SQLite.  This error indicates the .NET configuration for data providers on your system has been corrupted.  Norma...
Mon, 31 Oct, 2016 at 8:39 PM
Cannot record audio from Spartan / Edge browser in Windows 10
Replay Music cannot record audio from the Spartan/Edge browser using the Application Audio Record method. You can switch the method to Stereo Mix to record ...
Mon, 10 Sep, 2018 at 4:20 PM
Error: Bit Rate of ... kbps is not compatible with MPEG1 (22050 HZ)
You may see this error if your Windows audio settings are set to output at 22050 Hz and you have Replay Music set to convert to MPEG1. The MPEG specifica...
Tue, 22 Nov, 2016 at 12:27 PM
Tracks not tagging when recording to FLAC format
The default file size for track tag lookups is 9MB. FLAC files are typically much larger. If you'd like FLAC files to tag, simply change the max tag...
Mon, 10 Sep, 2018 at 4:19 PM
I cannot import to iTunes
Tunes 12 has made Windows Registry changes that our software uses to detect if iTunes was installed. We have a “batch” file that will correct the Registry s...
Sun, 23 Sep, 2018 at 7:19 PM
I am getting an error 0x800C0008
A 0x800C0008 error is INET_E_DOWNLOAD_FAILURE. Due to security vulnerabilities that have cropped up on the internet recently, our servers have moved to a mo...
Sat, 1 Aug, 2015 at 11:00 AM
Replay Music fails to recognize and tag any tracks
First verify that the automatic tagging option is selected in Replay Music's settings (output tab). Replay Music needs to hear the entire song in or...
Sun, 23 Sep, 2018 at 7:18 PM
Buttons and text not displaying correctly in Replay Music
This can happen with ultra high resolution displays. Such as Retina, 4k or 5k. We're aware of the issue and will soon publish and update that resolves t...
Wed, 20 Apr, 2016 at 2:41 PM
Replay Music says it cannot detect my internet connection
This message means that Replay Music is unable to connect to the Internet, which it needs to do to be able to tag songs. Either Replay Music is being blocke...
Sat, 1 Aug, 2015 at 11:05 AM